Sales Quiz Question Title * 1. Which of the following is in the right order? marketing, sales, CRM sales, CRM, marketing marketing, CRM, sales CRM, sales, marketing sales, marketing, CRM Question Title * 2. What is the ultimate purpose of sales? to build a relationship with customers to generate profit, whether or not the customer benefits to provide funds for reinvestment to create value for customers and retain some as profit to ensure the business stays afloat Question Title * 3. Should you sell what people want or what they need? what they need, as they'll soon thank you for it afterwards there's no difference; what they want is what they need what they need, but you should explain this during the sale neither; it's up to you what to sell people what they want, as if they're wrong they'll know it's their fault Question Title * 4. What value might we create during sales? information about our company information about our products intelligence about competitors education about best practice intelligence about the prospect Question Title * 5. Which of the following could not be a DMU? a sole trader a young family a volunteer committee a company board a group of friends Question Title * 6. What is the first step of the Challenger Sale? the Reframe the Perceptive Question the Handshake the Warmer the ChitChat Question Title * 7. Which of the following is in the correct order? back-and-forth between reframe, emotional impact, rational drowning reframe, emotional impact, rational drowning reframe, rational drowning, emotional impact reframe then back-and-forth between rational drowning and emotional impact it doesn't matter Question Title * 8. What is the purpose of the reframe? demonstrate your knowledge stop talking about price undermine your competitors explain missed opportunities focus on your profitable lines Question Title * 9. Which of the following ISN'T a reason to ask a perceptive question? showcase your experience uncover competitor intelligence gain customer insight change the subject get the customer talking Question Title * 10. When can you use the Challenger Sale? when drafting a brochure when speaking to a prospect when designing your website when producing case studies all of the above Done
